If I had to guess, I'd say most leaders don't lose sleep over the easy conversations. Celebrating a promotion, welcoming a new employee, recognizing a job well done, or sharing exciting news with a team are the moments we naturally look forward to. They remind us why we enjoy leading in the first place. It's the other conversations that tend to linger in our minds. The conversation with an employee whose performance has changed. The colleague who unintentionally damaged trust